EMERGENCY CONTACT: TCCS Campus Safety at 909-607-2000 or X72000>
Most bomb threats are received by phone. Bomb threats are serious until proven otherwise. Act quickly, but remain calm and obtain information with the Bomb Threat Checklist.
If a bomb threat is received by phone:
- Remain calm. Keep the caller on the line for as long as possible. DO NOT HANG UP, even if the caller does.
- Listen carefully. Be polite and show interest.
- Try to keep the caller talking to learn more information.
- If possible, write a note to a colleague to call Campus Safety at 909-607-2000 or X72000.
- If your phone has a display, copy the number and/or letters displayed.
- Using the Bomb Threat Checklist, write as many details as you can. Try to get exact words.
- Immediately upon termination of the call, do not hang up, but from a different phone, contact Campus Safety with information and await instructions.
Special Notes:
- Do not use two-way radios or cellular phone; radio signals have the potential to detonate a bomb.
- Do not evacuate the building until police arrive and evaluate the threat.
- Do not activate the fire alarm.
- Do not touch or move a suspicious package.
If a bomb threat is received by handwritten note:
- Call Campus Safety at 909-607-2000 or X72000.
- Handle note as little as possible.
If a bomb threat is received by e-mail:
- Call Campus Safety at 909-607-2000 or X72000.
- Do not delete the message.
Signs of a suspicious package:
- No return address
- Stains
- Incorrect titles
- Foreign postage
- Excessive postage
- Poor hand writing
- Misspelled words
- Strange odor/sounds
- Restrictive notes
- Unexpected delivery